Privacy Policy
At Concrete Rotorua, we are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, use our services, or communicate with our team. By accessing our website, you agree to the practices outlined in this policy.
Information We Collect
We collect information to provide better services, improve user experience, and enhance the security of our website. The data we collect falls into the following categories:
Personal Information
When you engage with our website or services, we may collect the following details:
Your name, phone number, and email address when you fill out a contact form or request a quote.
Any other information you choose to provide when reaching out to us for inquiries or feedback.
Usage Data
To analyze and improve our website’s performance, we collect:
IP address, browser type, device details, and operating system to optimize user experience.
Website interaction data, such as pages visited, time spent on pages, and navigation patterns.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. These include:
Essential cookies – Necessary for website functionality.
Analytics cookies – Help us analyze site traffic and user behavior for improvements.
Marketing cookies (if applicable) – Used to provide relevant promotions based on your interests.
You can modify your browser settings to accept or reject cookies at any time.
How We Use Your Information
The information we collect serves several important purposes, including:
- Communication – To respond to inquiries, provide customer support, and share service information.
- Website Improvement – To analyze user behavior and optimize website performance.
- Marketing (with Consent) – To send promotional content, newsletters, or service updates.
- Security – To prevent fraud and comply with legal regulations.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal data. However, we may share certain information in the following situations:
Third-Party Service Providers
We may work with trusted third-party companies that help us manage our website, analyze data, or run marketing campaigns. These partners are required to maintain strict confidentiality and follow security measures.
Legal Requirements & Protection
We may disclose personal information:
If required by law enforcement or regulatory authorities.
To protect the rights, safety, and security of our business, customers, and employees.
Your Privacy Rights
You have the following rights regarding your personal information:
Access and Review – Request a copy of the data we have collected about you.
Correction – Request modifications if any information is inaccurate.
Opt-Out – Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us using the details on our website.
Data Security
At Concrete Rotorua, we take data security seriously and implement protective measures to safeguard your information. These include:
Secure website encryption (SSL) to protect data transmissions.
Strict access controls to prevent unauthorized access.
Regular security audits to identify and address vulnerabilities.
Despite these efforts, please note that no internet-based transmission is 100% secure. We encourage users to take precautions when sharing sensitive information online.
External Links
Our website may contain links to third-party websites for additional resources or references. However, we are not responsible for the privacy policies, content, or security practices of external sites. We advise you to review their policies before submitting personal information.
Changes to This Privacy Policy
Concrete Rotorua reserves the right to update or modify this Privacy Policy as needed. Any changes will be posted on this page, and we encourage you to review it periodically. Significant updates may also be communicated via email if necessary.
If you have any questions or concerns about this Privacy Policy, please Contact Us through the details provided on our website.
